Get in touch
The fastest way to get help is to email [email protected]. We try to respond to every message within two business days.
To help us help you, please include:
- The name of the app or game
- The device and OS version (e.g., iPhone 15 Pro, iOS 17.4)
- A description of the issue and what you were doing when it happened
- A screenshot or screen recording, if it's something we can see
Common questions
How do I request a refund?
Apple manages billing for App Store purchases, including refunds. You can request a refund directly from Apple at reportaproblem.apple.com.
How do I restore a previous purchase?
Most of our apps include a "Restore Purchases" option in their settings. If you can't find it or it isn't working, email support and we'll help you out.
How do I delete my account or data?
If an app of ours has accounts, instructions for deleting your account and any associated data are inside the app's settings. You can also email [email protected] and we'll handle it for you.
How do I report a bug?
Please email support with the details listed above. Reproducible bug reports are gold — we genuinely appreciate them.
How do I request a feature?
Email us! We read every suggestion, even if we can't reply to all of them. Themes that come up repeatedly tend to make it onto the roadmap.
Press & partnerships
For press inquiries, partnerships, or media kits, please contact [email protected].